Useful contacts

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In an emergency? Need a service? Find your contact in one click!


Urgences médicales – SAMU : ☎️ 15

Pompiers : ☎️ 18

Numéro d’urgence européen : ☎️ 112

💊 Centre anti-poison ☎️  05 90 89 11 20

🏥 Hospitals :

🏥Centre Hospitalier de la Basse-Terre

📍Hôpital 97100 Av. Gaston Feuillard ·

Itinéraire

🏥Hôpital Saint-Hyacinthe

📍1201 Rue Toussaint Louverture

Itinéraire

🏥Clinique Centre Médico-Social PITAT

📍Rue du Dr Pitat

☎️ +590 590 80 61 00

🚔Police / Gendarmerie : ☎️ 17


Pharmacies de garde locales

Taxis ou services de transport fiables



Office de tourisme du Sud Basse-Terre

🏠 Mairie de Basse-Terre
📍: Rue Cours-Nolivos,
97100 BASSE-TERRE
Téléphone : 05 90 80 56 56
E-mail : contact@ville-basseterre.fr

🏠 Mairie de Baillif
📍: Rue des Anciennes Ecoles, Le Bourg,
97123 BAILLIF
Téléphone : 05 90 99 11 70
E-mail : mairiedebaillif@ville-baillif.fr

🏠 Mairie de Gourbeyre
📍: Avenue Louis-Philippe-Lonqueteau,
97113 GOURBEYRE
Téléphone : 05 90 99 08 15
E-mail : contact@ville-gourbeyre.fr

🏠 Capesterre-Belle-Eau
📍Avenue Paul Lacavé, 97130 Capesterre-Belle-Eau
Tél : 05 90 86 30 04
Email : contact@capesterrebelleeau.fr

🏠 Vieux-Fort
📍200, rue Sylvain JANOE, Place Marie EUSEBE,
97141 Vieux-Fort
Tél : 05 90 92 00 00
Email : mairie@ville-vieux-fort.fr

🏠 Terre-de-Haut
📍Place Hazier-du-Buisson,
97137 Terre-de-Haut
Tél : 05 90 99 53 12
Email : contact@mairiedeterredehaut.fr

🏠 Terre-de-Bas
📍Bourg, 97136 Terre-de-Bas
Tél : 05 90 99 51 17
Email : contact@mairiedeterredebas.fr 

🏠 Saint-Claude
📍Rue du Maréchal-Leclerc,
97120 Saint-Claude
Tél : 05 90 80 00 16
Email : accueil@mairie-saintclaude.fr

🏠 Vieux-Habitants
📍Place Félix Éboué,
97119 Vieux-Habitants
Tél : 05 90 98 30 22
Email : mairie@vieux-habitants.fr

🏠 Bouillante
📍Place de la Mairie,
97125 Bouillante
Tél : 05 90 98 70 06
Email : mairie@ville-bouillante.fr

Practical tips for your stay:

  • Save emergency numbers and key contacts on your phone and on paper (SAMU, firefighters, police, town hall, hospital)
  • Locate and mark on a map the nearest hospitals, on-call pharmacies, and police stations to your accommodation
  • Always keep a means of payment (card + cash) with you, as some taxis or services do not accept cards
  • Keep a paper or digital copy of your important documents (passport, ID, health/travel insurance)
  • Use Google Maps or the “Guadeloupe Itinerary” app to quickly locate services and shops
  • Ask about on-call pharmacies and keep their number handy
  • Take a battery backup for your phone when hiking or for trips outside towns
  • For taxis: note the central’s number and driver’s name before departure
  • For foreign tourists: remember the address and phone number of your consulate or embassy
  • In the event of theft, loss or incident, contact the police or town hall of the locality immediately
  • Check the local weather regularly and find out about natural risks (volcanoes, cyclones)
  • Activate the location sharing service on your smartphone when hiking or exploring alone
  • Ask your host or the tourism office for a PDF list of “traveler special” local contacts
  • Keep animal emergency medical numbers handy if you travel with a pet
  • For sea trips: book in advance with shipping companies and ask for the marine weather
  • In case of psychological emergency: keep the contact of a listening center or local psychologist (info available at the town hall or tourism office)